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FAQ

Questions pet owners ask.

About Mori, and about looking after a pet in the UAE. Where the answer is a rule, it comes from our checked notes.

Questions

All questions and answers.

Updated 22 October 2026. This is general information, not veterinary or legal advice.

What is Mori?
Mori is a pet-care companion for the UAE. It plans your pet’s day, sends reminders, keeps vaccines, medication and weight in one place, answers everyday questions through Maggy, and helps you find vets, groomers, boarding and pet-friendly places. It supports dogs, cats, birds and falcons.
Is Mori free, and is it on the App Store or Google Play?
Mori is free today and works in your phone’s browser; you can add it to your Home Screen. The iPhone and Android apps are not published yet. Join the waitlist and we’ll send one email when they are.
Who is Maggy, and can she diagnose my pet?
Maggy is Mori’s calm, friendly assistant. She gives general guidance about everyday pet care, finds places from Mori’s own directory and answers UAE pet-rule questions from checked notes. She never diagnoses, prescribes or suggests doses. If it might be an emergency, she shows 24-hour clinics with phone numbers first.
Where does Mori’s local information come from?
From each provider’s own website, government pages, insurer lists, tourism authorities and published guides, plus map positions from OpenStreetMap. Every place shows its sources and the date it was checked. The directory holds 254 care places and 60 pet outings, last checked 23 October 2026.
What does “Unverified” mean on a listing?
It means the details come from public pages and the business has not yet confirmed them to Mori. Always check hours and prices with the provider before you go.
Which emirates does Mori cover?
The area picker covers all seven emirates (Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah) and Al Ain. The directory is deepest in Dubai. We list what we can source and say where we cannot.
Do I need an account? Where is my data stored?
No account is needed. Your pets, photos, tasks and records stay on your phone, and you can export or erase them in Settings. Mori has no advertising and no tracking.
Does Mori work in Arabic?
English works today. Arabic is being added next, with Russian and Filipino planned after that.
Do I need to register and microchip my pet in the UAE?
Cats and dogs in Dubai must be microchipped and registered with Dubai Municipality, normally through a licensed vet clinic, and registration is tied to up-to-date vaccinations. Rules change, so confirm with the municipality or a licensed vet.
Is rabies vaccination required?
Rabies vaccination is required for cats and dogs in the UAE and must be kept current (annual booster is the norm); it is also central to import rules. Confirm current requirements with your vet or the Ministry of Climate Change and Environment.
Where can I take my dog in the UAE?
Dogs must be leashed in public; most public beaches, municipal parks, malls and public transport do not admit dogs. Use designated dog parks, the Dubai Islands dog beach, and venues that explicitly welcome pets. Mori’s local guide lists designated dog parks and pet-friendly venues with their stated rules.
Which dog breeds are banned in the UAE?
The UAE bans certain dog breeds under Annex 2 of Federal Law No. 22 of 2016 (as amended by MOCCAE), with exemptions for service, emotional-support and medical dogs. Lists in secondary sources differ, so always check MOCCAE's current list.
How do I bring a pet into the UAE?
Imports need a MOCCAE import permit, ISO microchip, valid rabies vaccination (plus titer test from high-risk countries) and an official health certificate; exports need a MOCCAE veterinary health certificate. Read our guide for where sources disagree.
How should I walk my dog in the summer heat?
From roughly May to September, walk only very early or late, test the ground with your hand, keep walks short, carry water and know the signs of heatstroke. This is general guidance, not veterinary advice.
What if my pet has an emergency?
Call your vet or a 24-hour clinic straight away and do not wait for an app. Mori shows 24-hour clinics that state on their own sites that they are open round the clock, but always phone ahead.
Can my business be listed, and how do I correct a listing?
Yes. Vets, groomers, boarding places, sitters and trainers can confirm or correct their details through our partners page, and anyone can report a mistake from a listing. Corrections are checked, dated and noted on the page.
How local data works

Where every place comes from.

We read public pages, write down only what they state, and show you the source. 314 places so far, last checked 23 October 2026.

Official source

Taken from the business’s own website or a government page, such as the Ministry of Climate Change and Environment or a tourism authority.

Published guide

Taken from an insurer’s vet network list, a news article or a respected guide, and marked as such.

Directory listing

Taken from a directory or a map. We show it with the lowest confidence and never invent the missing details.

Sources and a date on every placeEach listing shows where its facts came from and when we checked them.
Unverified until the business says soWe only label a place Verified after the business confirms its own details to us. Nobody has yet.
Empty rather than guessedIf a source gives no opening hours, we publish no hours. Distances to places we couldn’t pin on a map are marked as approximate.
No paid placementPlaces are ranked by where you are, whether they treat your kind of pet, whether they are open and how sure we are. Never by who paid.

Map positions come from OpenStreetMap contributors (ODbL). Read our editorial policy.

Ask an AI about Mori

Ask your favourite AI about us.

Prefer an answer from an assistant you already use? Pick one. We pre-fill a question that points it at our own pages, so it can read what Mori really does.

The question is copied to your clipboard when you press a button, in case an assistant doesn’t pre-fill it (Gemini doesn’t). Each assistant is a separate service that follows its own terms.

We welcome AI search and assistant crawlers. A short summary for them is at /llms.txt and the full text at /llms-full.txt.

Coming soon

Mori for iPhone and Android is on its way.

Be first in line. In the meantime, Mori already works in your phone’s browser: add it to your Home Screen and you’re set.

One email when Mori is on the App Store and Google Play. No spam. Privacy